Politique d'expédition

🎄 Holiday Shipping Policy 🎁

Making your Christmas bright with timely deliveries!

📦 Current Update

Due to the Canada Post strike, we are NOT shipping with Canada Post. Instead, we’re using trusted services like FedEx, Purolator, UPS, ICS, and Canpar to deliver your gifts on time.

⏳ Processing and Shipping Times

  • Processing Time: Orders require 1–2 business days to prepare before shipping.
  • Express Orders: Orders placed before 10 AM EST ship on the same day. Delivery time depends on location and selected shipping option.

🚚 Delivery Times

When you enter the correct shipping address and postal code at checkout, you’ll see an estimate of how many days it will take for your order to arrive with both free ground shipping and express shipping options.

Note for Rural/Remote Areas: In some cases, the shipping company may deliver your package to the nearest pickup location. If this occurs, you will need to collect the package from the designated point.

🎅 Important Note: If you are not seeing shipping rates at checkout, it is because the shipping address or postal code is incorrect. Please double-check and correct the information to display available shipping options.

🌎 Shipping to the USA and Internationally

We ship all our products to the USA and internationally. To view rates and delivery times:

  1. Add the gift basket to your cart.
  2. Enter the shipping address.
  3. Receive a live rate and delivery estimate.

🔍 Tracking Your Order

Once your order ships, you'll receive an email with a tracking link. For inquiries, FedEx, Purolator, UPS, ICS, or Canpar will only provide details to Glitter Gift Baskets or the recipient of the gift. Use the recipient’s name and address when contacting the shipping company.

🎁 Special Delivery Notes

Hospital Deliveries

We recommend shipping to a home address, as hospital transfers can delay delivery to the patient.

Undeliverable Packages

If a package is returned due to delivery issues, you will be notified via email:

  • Re-shipping Fees: Additional fees will apply for re-delivery.
  • Unclaimed Packages: Packages unclaimed after 60 days will be donated to a local food bank.

🔧 Additional Information

Address Corrections or Rerouting

If an address correction is required while the package is in transit, the shipping company may charge $17 plus taxes for the update.

FedEx Money-Back Guarantee

Delivery times are not guaranteed during inclement weather, network issues, or other delays.

Rural Areas

Delivery to rural areas may take an additional 1–3 business days. To verify, check the postal code (rural codes typically contain zeros).

Have questions? Contact us by email or phone—we’re here to assist you!

🎄 Happy Holidays from Glitter Gift Baskets! 🎁